Spartan Staffing Solutions has partnered with a National Heavy Equipment Dealership. We are in search of an Inside Sales to join their team in Miami, FL.
CUSTOMER SERVICE REPRESENTATIVE DUTIES & RESPONSIBILITIES
- Determines/understands customer equipment needs through questioning and qualifying; provides alternative equipment suggestions to customers if appropriate based on information obtained using an extensive knowledge of all equipment available
- Places high volumes of equipment orders by obtaining customer information (checking customer account or obtaining credit application for new customer); finalizes details about when, where and what equipment is required; selects equipment/merchandise from inventory and places the rental/purchase order in the computer system (including cash rentals); organizes transportation for orders (i.e. coordinates deliveries and collections while optimizing the use of transport)
- Administers rental contracts and all ancillary charges, amendments, suspensions (ensuring prompt collection of equipment), terminations (ensuring all ancillary charges are made), the filing of contracts and related paperwork, and checking invoices and credit memos against contract files.
- Salary competitive
- Full benefits
- Vacation Pay
- Strong customer service skills
- Strong computer skills
- Strong technical knowledge
- Excellent oral and written communication skills