Spartan Staffing Solutions has partnered with a National Heavy Equipment company. We are in search of Lead Shop Service Technician to join their team in Mississauga ON.
DUTIES & RESPONSIBILITIES
- Assists with the assignment of jobs and work areas to Service Department employees according to their skill and knowledge.
- Assist in the appraisal of repair orders coming into the Service Department and may participate in repairs, and review repair orders for accuracy and completeness
- Directs and assists technicians and apprentices in the diagnosis of machine problems
- Inspects and repairs all special tools; recommends new tooling as required
- Advises Shop Foreman or Service Manager of all customer complaints
- Assists the Shop Foreman or Service Manager with coordinating and conducting quarterly safety meetings
- May fill Shop Foreman’s role in their absence
- May arrange for and participate in reconditioning of used equipment and setup of new equipment
- May approve the release of equipment for delivery to customer
- May assist in providing performance feedback for service technicians and staff to the Service Manager
- Other duties as assigned
QUALIFICATIONS/REQUIREMENTS
- Ability to work multiple shift patterns
- Ability to lead others
- Must possess effective written and verbal communication skills, and be able to present to groups
- Ability to use standard desktop applications
- 5+ years’ experience as a heavy-duty service technician
- 421A Red Seal certificate required
- Class 1 driver’s license considered an asset
- Forklift license preferred
- Availability to work Second Shift (12pm to 10:30pm)