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Rental Coordinator

Houston, TX
Spartan Staffing Solutions has partnered with a leader in Material Handling Equipment rental and sales. We are in search of a Rental Coordinator to join their team in Houston, TX.
 
This is a great opportunity for someone who enjoys working in a fast-paced environment with a strong potential for future growth and career advancement.
 
Ideal Fit:
The ideal fit will have many responsibilities that include but not limited to:
The Rental Coordinator is responsible for providing administrative, sales, and logistical support to the Rental team, to include partnering with the Rental team on status of equipment, generating rental contracts, following up on sales leads, making outbound sales calls, dispatching drivers, answering incoming customer inquiries and fostering a positive rapport with other areas of the organization.
 
Duties & Responsibilities
  • Effectively communicate with internal and external customers on rental status and rental equipment related research.
  • Create rental contracts within the company system and coordinate asset movement.
  • Provide unit updates to other branches, the customer and to the sales representatives.
  • Coordinate and schedule rental equipment delivery and manage bill of ladings for records.
  • Create and manage virtual files as well as hard copy files of unit transactions.
  • Process payables for freight and vendor invoices for re-rent orders issued for the branch.
  • Maintain and review rental maintenance tickets.
  • Coordinator rental preventative maintenance work orders.
  • Act as the liaison between rental technicians and sales representatives to ensure accuracy and efficiency.
  • Follow up on incoming sales leads, and fostering customer relationships by making outbound prospecting calls
  • Performs other related duties as assigned
 
Qualifications
  • Excellent customer service, communication and multi-tasking skills
  • Strong ability with navigating Microsoft based programs/company systems
  • Excellent time management skills to include prioritization of tasks, communication, execution to meet established deadlines
  • Good knowledge of industry, dealership and general business operations
  • Ability to work with a high sense of urgency and minimal supervision in a dynamic, fast-paced environment.
  • Thorough knowledge of all systems, procedures, techniques, equipment, operations, standards and reports that apply to the branch
  • Proficient in MS Office Suite (Outlook, Word, Excel and PowerPoint)
  • Demonstrated ability to make decisions, develop plans and procedures, implement, monitor and complete tasks
  • Demonstrate sales skills in order to foster customer relationships
  • Ability to develop a rapport and understanding at all levels to get problems solved and needs met.
 
Experience/Education
  • Technical school or associates degree preferred
  • 2+ years of customer service, operations, or similar work experience preferred
  • Experience in processing service orders, invoices, purchase orders, budget expense tracking and payroll preparation preferred
 
Compensation/Benefits:
  • Competitive Compensation  DOE
  • Full Benefits package
  • Employee Stock
  • Future growth and career advancement.

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